UNITRA Legal & Trust Centre

Clear information for customers, travellers and UNITRA Partners.

Customer & Traveller

• Terms of Service
• Privacy Policy
• Booking, Cancellation & Refund Policy
• Cookie & Device Storage Policy

Location & Map Trust

UNITRA uses map and location information to make real-world travel and service fulfilment easier — including real property locations, meeting points, routes, pickup and drop-off coordination, marketplace pickup or delivery and destination sharing.

Precise device location is optional and permission-based. Customers may use map and location-enabled features without precise GPS being required simply to create an account.

Partners & Suppliers

• UNITRA Partner Terms
• UNITRA Partner Commercial Policy

Support

For account, booking, privacy, payment or Partner questions, use official UNITRA support channels.